At Toolshopist, we are committed to protecting your privacy and handling your personal data transparently and responsibly, in accordance with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

1. Who We Are

Toolshopist is an e-commerce platform offering tools, safety equipment, and industrial supplies. This Privacy Policy applies to all data collected when you use our services, visit our website, or interact with our team.

2. What Personal Data We Collect

We may collect the following types of data:

  • Identification Data: Name, email, phone number, billing/shipping address.

  • Order & Payment Data: Purchase history and payment details (processed via secure third-party platforms).

  • Technical Data: IP address, browser type, device type, access times.

  • Usage Data: Website navigation, page views, and search behavior.

  • Marketing Preferences: Email subscriptions or opt-ins.

We do not collect sensitive personal data (e.g., health, race, religious beliefs).

3. Why We Process Your Data

We process your personal data for the following lawful purposes:

  • To fulfill your order and provide customer support.

  • To comply with legal obligations (e.g., invoicing, tax regulations).

  • To improve our website and services.

  • To send you marketing communications, only if you give explicit consent.

  • To prevent fraud and ensure security.

4. Legal Basis for Processing

Our processing is based on:

  • Contract (e.g., fulfilling your purchase)

  • Consent (e.g., subscribing to a newsletter)

  • Legal obligation (e.g., record-keeping for tax)

  • Legitimate interests (e.g., website improvement, fraud prevention)

5. Data Sharing & Third Parties

We only share your data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery services

  • Marketing platforms (if you opt-in)

  • IT service providers (hosting, analytics)

All partners are GDPR-compliant and contractually obligated to protect your data.

6. International Transfers

If data is transferred outside the EEA, we ensure an adequate level of protection by using EU-approved mechanisms like Standard Contractual Clauses.

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

  • Order data: up to 10 years (legal/accounting requirements)

  • Marketing data: until you unsubscribe

  • Inactive accounts: deleted after 2 years of inactivity

8. Your GDPR Rights

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Delete your data (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Data portability (receive your data in a readable format)

  • File a complaint with your local data protection authority

To exercise these rights, contact: privacy@toolshopist.com

9. Cookies & Tracking

We use cookies to:

  • Enhance functionality

  • Analyze traffic

  • Personalize your experience

You can adjust or disable cookies via your browser settings. See our [Cookie Policy] for full details.

10. Data Security

We implement technical and organizational measures to protect your personal data, including encryption, access control, and regular audits.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or the law. Updated versions will always be posted here with a new effective date.

12. Contact Information

For any privacy-related questions, please contact:

📧 Email: privacy@toolshopist.com
📞 Phone: +90 505 285-5028